Privacy Policy

Charter Life Solutions
Effective date: September 30, 2026

Notice at collection

We use the information you provide to arrange follow-up about final expense life insurance. This is a free inquiry service. We receive compensation when we sell or refer inquiries to other businesses. Your inquiry may be sold to more than one business, including lead aggregators and distributors that may resell or refer it for follow-up on your insurance inquiry, subject to applicable law and your privacy choices.

  • Contact information: your name, home address, email address and phone number. We collect this to identify your inquiry, verify your phone number and arrange contact. These details are sold or disclosed to lead buyers.
  • Age and insurance preferences: date of birth, current life insurance status, requested coverage amount and intended beneficiary relationship. We use and sell these details with your inquiry so recipients can discuss the coverage you want.
  • Technical and advertising information: IP address, browser or device information, cookies, referral information, campaign and click identifiers, and website activity collected through our technology providers. We use this for website operation, fraud prevention and advertising measurement. We do not sell these technical fields as part of purchased lead records. Where Meta advertising tools are used, online identifiers, event data and hashed contact and location identifiers are disclosed to Meta; this may be considered sale or sharing for targeted advertising under applicable privacy laws.
  • Request and verification records: submitted answers, phone-verification status, communications and any permission or withdrawal records. We use these to administer your request and document your choices. Relevant records may be disclosed to our providers or inquiry recipients to document the request; that does not create or transfer permission for additional marketing.

Retention: We do not use a fixed retention period. We retain inquiry details while reasonably needed to contact you, arrange a referral and follow up on your request. We consider whether contact has been made, the request remains active, and you have withdrawn it or requested deletion. Technical records are kept while needed for the related service, troubleshooting or fraud prevention. Limited request, permission and withdrawal records may be retained as needed to meet legal obligations, resolve disputes and honor your choices. These criteria apply to the categories above; information is not retained indefinitely simply because it might be useful.

You can request that we stop selling or sharing your information by contacting Privacy Support or emailing support@majorconversion.com. Read the rest of this policy for recipient details and other rights.

Who receives information

Lead buyers include individual insurance agents, insurance agencies, independent and field marketing organizations (IMOs and FMOs), marketing companies, lead generation companies, lead aggregators, lead distributors and other purchasers of insurance inquiries. We receive payment for these transfers. Distribution may be non-exclusive, meaning the same inquiry may be sold or referred to more than one business.

Some recipients act as aggregators or distributors and may resell or refer your inquiry, including your contact information and submitted inquiry details, to other businesses in these categories for follow-up on your insurance inquiry. Further sales or disclosures remain subject to applicable law, required notices and permissions, and your applicable privacy choices. Recipients remain responsible for any notice, opportunity to opt out or separate consent required for their onward sales or uses.

Recipients may contact you about insurance and handle information under their own privacy notices. Their independent practices do not remove our responsibilities for information we collect or disclose. A sale of your inquiry is not, by itself, permission for every buyer to send marketing texts or make automated, prerecorded or artificial-voice calls.

Technology and advertising providers

We use LeadCapture.io to host forms and provide phone verification, and GoHighLevel to manage inquiries and communications. We may deliver inquiry details to buyers through SMS and email. These services and the delivery providers process information to perform their roles. Providers may also retain information for their own permitted purposes under their terms, contracts and privacy policies.

We use Google address suggestions and LeadCapture.io's email and phone-quality checks to improve the accuracy of submitted details. ActiveProspect TrustedForm records the form and visitor interactions to document an inquiry, and its certificate may be included with the inquiry sent to a recipient. We also use LeadCapture.io session playback to understand where visitors have difficulty, including visits that do not produce an inquiry. Input values are masked in LeadCapture.io playback; TrustedForm operates separately and may record information entered in the form.

We use Meta tools, including the Facebook Pixel and conversion reporting, on pages where those tools are enabled to measure advertising and support ad targeting. Cookies and similar tools may allow Meta to recognize a browser or connect website activity with other information. Enhanced matching sends hashed name, email, phone and location identifiers where available; hashing does not make this information anonymous. Disabling browser cookies alone does not necessarily stop server-side conversion reporting.

For additional provider information, see LeadCapture.io's Privacy Policy, HighLevel's Privacy Policy and Meta's Privacy Policy. These notices do not replace your rights concerning our handling of your information.

Texts, emails and your choices

Phone-verification codes are delivered using LeadCapture.io's verification service when you request them. Verification does not enroll you in a recurring marketing text program. Any optional follow-up or promotional messaging program requires the permissions and disclosures applicable to that program. We may communicate about the inquiry by email. You may request that we stop contacting you or follow the unsubscribe instructions in a message.

Privacy rights and requests

Depending on your state and the law that applies, you may request access to, correction or deletion of your information; obtain a copy; or opt out of sale, sharing, targeted advertising and certain profiling. California residents may also request limits on qualifying uses of sensitive personal information. You may exercise applicable rights without unlawful discrimination and use an authorized agent where permitted.

Submit a request through our contact page, email support@majorconversion.com, or write to the address below. Tell us that your request concerns Charter Life Solutions and describe your choice, such as “Do not sell or share my information” or “Delete my information.” Provide the email or phone number associated with your inquiry so we can locate it. Do not send government identification, payment details or medical records.

We may need to verify identity for access, correction or deletion requests, as required or permitted by law. Sale/sharing opt-out requests do not require an account or identity verification. Some information may be retained under legal exceptions, including records needed to honor an opt-out. If we decline a request, you may ask us to review that decision by emailing the same address with “Privacy appeal” in the subject. Requests concerning a recipient's independent records may also be directed to that recipient.

Security and adults

Our inquiry delivery process may include standard SMS and email, which are not end-to-end encrypted. No transmission or storage system can be guaranteed secure.

This service is intended for people aged 18 or older. We do not knowingly seek information from children. Contact us if a minor has submitted information so we can address it and delete information as required.

Contact and policy updates

Charter Life Solutions is a trade name of Major Conversion LLC, the operator responsible for this policy.
Privacy Support
support@majorconversion.com
5100 West Highway 40
Ocala, Florida 34482

We update the effective date when this policy changes and provide additional notice or obtain permission where required. A policy update does not retroactively expand marketing consent.

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